You got questions? We got answers!
Below you will find answers to the most frequently asked questions we get. However, if you do not see the answer to your question, please reach out!
Product information:
What makes TAP Candles special?
We create musically-inspired luxury candles that combine the perfect ambiance of both scent and sound.
Each candle features:
- Natural coconut apricot wax blend
- Wooden wicks for a clean burn
- Non-toxic, paraben-free ingredients
- Unique QR code linking to curated Spotify playlists
- Beautiful copper vessels
- Support for music artists through streaming credits
What sizes and prices do you offer?
7 oz candles: $29.99 (70-hour burn time)
9 oz candles: $34.99 (90-hour burn time)
Room sprays: $21.99
Car diffusers: $9.99
Wick trimmers: $9.99
What collections do you have?
"Let's Chill" - R&B-inspired scents
"Let's Elevate" - Crystal-infused collection
"Let's Vibe" - Pop music-inspired
"Let's Turn Up" - Party music-themed
"Let's Wander" - Introspective and grounding scents
Candle Care Guide
How do I get the most out of my TAP Candle?
1) First Burn (Most Important!)
Allow 2-3 hours for the first burn
Ensure wax melts completely across the surface
This prevents "tunneling" and ensures even burning
2) Regular Maintenance
Trim wick to ¼ inch before each use
Remove any debris from the wax pool
Keep away from drafts while burning
Never burn for more than 4 hours at a time
3) Storage
Keep in a cool, dry place
Always replace the lid when not in use
Protect from direct sunlight
Ordering & Shipping
What are your shipping policies?
We offer complimentary shipping on U.S. orders over $100
Processing time: 1-2 business days
Shipping carriers: USPS and UPS
International shipping available (contact for rates)
Common Questions
How long do you candles last?
7 oz candles: Approximately 70 hours
9 oz candles: Approximately 90 hours
Are your candles safe?
Yes! Our candles are:
Non-toxic
Paraben-free
Made with natural ingredients
Free from harmful chemicals
How can I contact you?
Email us at info@tapcandles.com or text us at 302-300-2134
Music Integration
How does the playlist feature work?
Each product comes with a unique QR code that links to a specially curated Spotify playlist. Our playlists average 1 hour in length and are carefully selected to enhance your candle experience.
Sustainability
Are your products eco-friendly?
Absolutely! Our commitment to sustainability includes:
Natural coconut apricot wax blend
Sustainable wooden wicks sourced from tees that have naturally fallen to the ground
Recyclable packaging
Biodegradable materials
Reusable vessels